TechANYWHERE.net, LLC Privacy Policy Regarding Customer Information and SMS Communications
Effective Date: April 20, 2025
This Privacy Policy outlines TechANYWHERE.net, LLC’s commitment to protecting your privacy. It details how we handle the personal information you provide to us through various interactions, including but not limited to your name, physical address, email address, account information, transaction details, and telephone numbers (including those provided specifically for Short Message Service (SMS) text messages). TechANYWHERE.net, LLC is committed to the confidentiality and security of your data, except as specifically outlined in this policy. This policy explains what information we collect, how we use it, and how we protect and share, or do not share, your information.
1. Information We Collect
TechANYWHERE.net, LLC may collect various types of information, including:
- Personally Identifiable Information (PII): This includes information that can be used to identify you specifically, such as your name, physical address, email address, and telephone number, which you may provide when using our services, visiting our website, creating an account, contacting customer support, or engaging in transactions.
- SMS-Specific Information: When you explicitly opt-in to receive SMS messages from us, we specifically collect:
- Your mobile telephone number that you provide for this purpose.
- Your consent to receive SMS messages from us (opt-in confirmation).
- Account and Transaction Information: Details related to your account setup, service usage, billing, payments, and any transactions conducted with TechANYWHERE.net, LLC.
2. How We Use Your Information
- General PII: Your PII (like name, address, email, account details) is used primarily by TechANYWHERE.net, LLC to provide you with our services, manage your account, process transactions and billing, communicate with you regarding your inquiries or services, and for internal purposes such as improving our offerings.
- SMS Telephone Number: Your telephone number provided specifically for SMS is used solely by TechANYWHERE.net, LLC for the purpose of sending you the SMS messages you have consented to receive. These messages may include order status updates, service alerts, appointment reminders, promotional offers, account notifications, and security codes. We will only send messages relevant to the purpose for which you provided your number and consent.
3. Information Sharing and Disclosure – Our Commitment and Exceptions
TechANYWHERE.net, LLC takes your privacy seriously and is committed to keeping your personal information confidential, with limited exceptions as described below.
- General Policy on Sharing PII: As a general rule, TechANYWHERE.net, LLC does not share, sell, rent, or otherwise disclose any of your Personally Identifiable Information (PII) – including but not limited to your name, physical address, email address, account details, transaction history, or other contact details – to any third parties for purposes like third-party marketing.
- Exception for Debt Collection: Notwithstanding the general rule, TechANYWHERE.net, LLC reserves the right to share necessary personal information with third-party debt collection agencies or legal counsel. This information, which may include your name, contact information (including telephone number and address), account details, and the amount owed, will be shared solely and exclusively for the purpose of collecting delinquent payments legitimately owed to TechANYWHERE.net, LLC. Any third parties engaged for this purpose are authorized to use this information only to the extent necessary to collect the outstanding debt on our behalf and are expected to adhere to confidentiality obligations regarding such information.
- No Sharing of SMS Opt-In/Opt-Out Status or Message Content: Your decision to opt-in or opt-out of our SMS messages, and the content of non-billing related SMS messages sent to you or received from you (like STOP or HELP commands), remain confidential information maintained by TechANYWHERE.net, LLC and will not be shared with any third parties, except potentially as required by law or legal process.
- Telephone Number Provided for SMS: The telephone number you provided specifically for receiving SMS messages will not be shared, sold, or rented by TechANYWHERE.net, LLC to third parties for their marketing purposes. However, this number may be included in the contact information shared with third parties for the specific purpose of debt collection as described in the exception above, if applicable to your account.
All personal information collected by TechANYWHERE.net, LLC is used primarily by TechANYWHERE.net, LLC for the internal purposes outlined in this policy, to provide the services you have requested, and for billing and collections, as applicable.
4. Security
TechANYWHERE.net, LLC implements reasonable administrative, technical, and physical security measures designed to protect your PII and related SMS data from unauthorized access, disclosure (except as permitted herein), use, alteration, or destruction.
5. Your Choices – SMS Opt-Out
You have the right to stop receiving non-essential/promotional SMS messages from TechANYWHERE.net, LLC at any time. You can opt-out by replying “STOP” to any SMS message you receive from us. Upon receiving your “STOP” request, TechANYWHERE.net, LLC will send you one final confirmation message to confirm you have been unsubscribed from that specific message type, and we will promptly cease sending further non-essential SMS messages to your number. Please note that opting out of promotional messages may not opt you out of essential service or billing-related communications, including those related to account status or collections, if applicable. (You may also provide alternative opt-out methods if applicable, like contacting customer support). (Consider adding details about managing other PII if applicable).
6. Data Retention
TechANYWHERE.net, LLC retains your PII and telephone number/opt-in status only for as long as necessary to fulfill the purposes for which it was collected, provide you with services, maintain necessary business and financial records (including for collection purposes), or as required by applicable law. If you opt-out of non-essential SMS messages, your number will be managed according to our procedures. PII related to accounts with outstanding balances may be retained longer as necessary for collection activities.
7. Changes to This Policy
TechANYWHERE.net, LLC may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website. Your continued use of our services after such changes constitutes your acceptance of the new terms.
8. Contact Us
If you have any questions about this Privacy Policy or the data handling practices of TechANYWHERE.net, LLC, please contact us at:
901-515-8433
2934 Barrett St.
Southaven, MS 38672