Toshiba Satellite C675-S7200 FN Function Key Locked Windows 10 Upgrade

Uninstall Synaptics driver.   Everything will work again.

Posted in Computers, Drivers, Hardware, Laptop/Notebook, Software

Rotate Screen with a Keyboard Shortcut

Hit CTRL + ALT + Up Arrow and your Windows desktop should return to landscape mode. You can rotate the screen to portrait or upside-down landscape, by hitting CTRL + ALT + Left Arrow, Right Arrow or Down arrow.

Posted in Hardware, Laptop/Notebook

Can’t go to google.com with any browser

Caused by virus.

Open up notepad, click on File, Open, browse to C:\Windows\System32\drivers\etc and open hosts

Delete anything you see other than this:

 

# Copyright (c) 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a ‘#’ symbol.
#
# For example:
#
#      102.54.94.97     rhino.acme.com          # source server
#       38.25.63.10     x.acme.com              # x client host

# localhost name resolution is handled within DNS itself.
# 127.0.0.1       localhost
# ::1             localhost

Posted in Computers, Hardware, Laptop/Notebook, Security, Software, Virus/Malware

Import .NK2 into Outlook 2016

To import .nk2 files into Outlook 2013 or Outlook 2016, follow these steps:

  1. Make sure that the .nk2 file is in the following folder:
    %appdata%\Microsoft\Outlook

    Note The .nk2 file must have the same name as your current Outlook 2013 or Outlook 2016 profile. By default, the profile name is “Outlook.” To check the profile name, follow these steps:

    1. Click Start, and then click
      Control Panel.
    2. Double-click Mail.
    3. In the Mail Setup dialog box, click
      Show Profiles.
  2. Click Start, and then click
    Run.
  3. In the Open box, type
    outlook.exe /importnk2, and then click
    OK. This should import the .nk2 file into the Outlook profile.

    Note After you import the .nk2 file, the contents of the file are merged into the existing nickname cache that is currently stored in your mailbox.

Note The .nk2 file is renamed with a .old file name extension on the first start of Outlook 2013 or Outlook 2016. Therefore, if you try to re-import the .nk2 file, remove the .old file name extension.

Posted in Computers, Software

Delete Hybernation File in Command Prompt to Make SSD Hard Drive have more room

Open a command prompt with administrative privileges. Enter “powercfg.exe -h off” no quotations.  Also set Paging file to 0 in advanced settings.

Posted in Computers, Hardware

Force Eject Disk on MackBook Pro

I recently had one that would not post to video, so all functions were useless.  Eject key, no go.  Power on while left clicking mouse, no go.  Command and E, no go.  No OS and no post so using Disk Utility or a command line, no go.  Since I didn’t want to take the entire machine apart I leaned it to its side, pushed a piece of cardboard in the slot to stop the disk from spinning and then pushed Command E, popped right on out.  Thank God for cardboard.

Posted in Apple, Computers, Hardware, Laptop/Notebook, Software

Windows 10 Upgrade Assistive Technology Stuck on 99% in Windows 7

Change Windows Update settings to never install updates.  Then open Administrative command prompt and type: net stop wuauserv  and push enter.  Once the service stops you will be able to install the upgrade.  Windows updates for Windows 7 is stuck on updates and will keep going until you stop it.

Posted in Computers, Hardware, Software

Craig’s List Scam Using PAYPAL and Shipping Agent

I recently heard from my step son that he was selling his motorcycle on Craig’s List in Memphis  and he got two calls within hours of his listing.  The numbers were:  901.509.0772 and an email address from davidscotted002@gmail.com claiming to be out of town and buying for a friend or father and would need to pay via PAYPAL and would send extra money for shipping agent.  This is a SCAM!!!!!!!

Online sellers stung by scammers spoofing PayPal brand

Selling your used stuff online has become commonplace. So have scams taking advantage of the good names of reputable online companies. At the FTC, we’ve heard from people stung by scammers spoofing PayPal. The scam generally goes like this: You post a high-value item, like a used car, for sale online. In no time at all, you get an email from a buyer willing to pay full price — or more! But he sets conditions; he is only willing to pay by PayPal or insists the sale must happen right away. What’s really going on? A ruse to steal your personal information, money or merchandise.

Here are some suspicious situations to look for and steps to safe selling online:

Scenario One: The buyer claims he can only pay via PayPal. Don’t have a PayPal account? No problem, he says. He’ll send you an email with a link so you can set one up.

What should you do? Don’t take the bait. The link will send you to a website masquerading as PayPal. Any information you enter will be collected by the bogus buyer, and may be used to commit fraud. If you need to set up an account, go directly to PayPal.com.

Scenario Two: “Check your email!” The buyer claims he has sent payment to your PayPal account with additional funds so you can ship the merchandise ASAP, but oops, he sent too much money. He asks you to return the extra money via a money wiring service. It’s all a lie, including the extra money the buyer says he included.

What should you do? Log into your PayPal account. Make sure you’ve been paid before you ship. Never follow links in emails from people you don’t know. The safest approach is to open a browser window, navigate to PayPal.com, and log in yourself. Also, if the buyer claims to have sent extra money, and asks for some back, that’s a big red flag.

Scenario Three: The buyer sends you real money through a real PayPal account, and you ship him the car. Problem is, the PayPal account belongs to someone else! You might need to return the money even though the scammer has your wheels.

What now? Contact PayPal and ask them to open an investigation. The company offers seller protections so you aren’t liable for unauthorized transactions. Also file a complaint with the FTC and your local police department.

Learn how to recognize and avoid common online scams. And contact PayPal at spoof@paypal.com if you’ve been stung by a PayPal spoof. The company wants to hear from you.

Posted in Craig's List, Fraud, PayPal

Outlook 2016 Not Receiving New Email, Can Send, and New Email is Being Received On Cell Phone (Solved)

I had a client who recently installed Office 2016 Pro Plus and set up his Outlook account in IMAP.  He could send mail and his cell phone would receive mail, but he could not get new mail in Outlook 2016.

 

Answer:  Go To, File,  Mail Settings,  choose Account, More Settings, Advanced, type INBOX in Root Folder Path.  Mail will Now Come IN.

Posted in Cell Phones, Computers, Laptop/Notebook, Software

925-953-2879 933-184-3741New Number For Scammers Who Had The Nerve To Call Me

Just received a call 3 minutes ago from this number 925-953-2879 claiming to be Windows support.  The guy on the phone had an accent I could hardly understand.  Asked me if I was aware that someone was trying to access my computer and that he could prove it to me.  Gave me instructions on opening my Event Viewer and filtering the view to show the report.  Wow, according to him everything I saw was either a Trojan Virus or an attempt to access my computer.  He offered to fix it for me if I would allow him access to my computer at a fee of $129.00 for a year.  Sure was fun to play with him for a minute, but I told him who I was, and that I was adding him to my list of SCAMMERS.  He of course hung up immediately.

Posted in Computers, Fraud, Laptop/Notebook, Security, Virus/Malware