Outlook 2016 Not Receiving New Email, Can Send, and New Email is Being Received On Cell Phone (Solved)

I had a client who recently installed Office 2016 Pro Plus and set up his Outlook account in IMAP.  He could send mail and his cell phone would receive mail, but he could not get new mail in Outlook 2016.

 

Answer:  Go To, File,  Mail Settings,  choose Account, More Settings, Advanced, type INBOX in Root Folder Path.  Mail will Now Come IN.

Posted in Cell Phones, Computers, Laptop/Notebook, Software