Blog Archives

Can’t go to google.com with any browser

Caused by virus. Open up notepad, click on File, Open, browse to C:\Windows\System32\drivers\etc and open hosts Delete anything you see other than this:   # Copyright (c) 1993-2009 Microsoft Corp. # # This is a sample HOSTS file used by

Posted in Computers, Hardware, Laptop/Notebook, Security, Software, Virus/Malware

Import .NK2 into Outlook 2016

To import .nk2 files into Outlook 2013 or Outlook 2016, follow these steps: Make sure that the .nk2 file is in the following folder: %appdata%\Microsoft\Outlook Note The .nk2 file must have the same name as your current Outlook 2013 or Outlook

Posted in Computers, Software

Delete Hybernation File in Command Prompt to Make SSD Hard Drive have more room

Open a command prompt with administrative privileges. Enter “powercfg.exe -h off” no quotations.  Also set Paging file to 0 in advanced settings.

Posted in Computers, Hardware

Force Eject Disk on MackBook Pro

I recently had one that would not post to video, so all functions were useless.  Eject key, no go.  Power on while left clicking mouse, no go.  Command and E, no go.  No OS and no post so using Disk

Posted in Apple, Computers, Hardware, Laptop/Notebook, Software

Windows 10 Upgrade Assistive Technology Stuck on 99% in Windows 7

Change Windows Update settings to never install updates.  Then open Administrative command prompt and type: net stop wuauserv  and push enter.  Once the service stops you will be able to install the upgrade.  Windows updates for Windows 7 is stuck

Posted in Computers, Hardware, Software

Outlook 2016 Not Receiving New Email, Can Send, and New Email is Being Received On Cell Phone (Solved)

I had a client who recently installed Office 2016 Pro Plus and set up his Outlook account in IMAP.  He could send mail and his cell phone would receive mail, but he could not get new mail in Outlook 2016.

Posted in Cell Phones, Computers, Laptop/Notebook, Software

925-953-2879 933-184-3741New Number For Scammers Who Had The Nerve To Call Me

Just received a call 3 minutes ago from this number 925-953-2879 claiming to be Windows support.  The guy on the phone had an accent I could hardly understand.  Asked me if I was aware that someone was trying to access

Posted in Computers, Fraud, Laptop/Notebook, Security, Virus/Malware

844-258-9534 Virus Scam Image On Desktop

Do not call these guys claiming that they are Windows Help.  This is a SCAM.  These people are thieves;  they are the people producing the virus.  They are infecting sites and downloading this image to your computer to get you

Posted in Computers, Fraud, Laptop/Notebook, Security, Software, Virus/Malware

Outlook can’t connect to Gmail: Password incorrect

If you wish to just get this over with without reading the entire instructions, just sign in to your Gmail on the internet because your password is correct, then click this link (click here) and change it to on instead

Posted in Computers, Uncategorized

The Signature of the Program is Corrupt or Invalid Solved

PROBLEM:    Any time I try to download anything it says that the signature of the program is corrupt or invalid, so I tried the Internet Options, Advanced Tab, scrolled down and checked Allow software to run or install even if the signature is

Posted in Computers, Laptop/Notebook, Software